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Need help?

Please check out our FAQ page.

If you can’t find what you’re looking for, feel free to send us a message via our chat box (the orange chat bubble in the bottom right-hand corner) or email us at: Our support team will get back to you as soon as possible!

Entitled to a refund?

We deliver what we promise. If Amazon reimbursed you less than we calculated, you are entitled to a partial refund. All you have to do is send us a message providing the following information for our customer service team to begin processing your refund:

  • Your AMZRefund account’s email (the email you used to sign up)
  • Your report number